Question 1

How to add a new question and answer?

Accepted Answer

Follow these steps to add a new FAQ:

Click the 'Manage FAQs' button.
Click the 'Add New' button from your site's control panel and then select the 'Question and answer' option.
Each newly added question and answer should be assigned to a category.
Save and publish.

You can always edit your FAQs, change their order and select other categories.

Question 2

Can I embed an image, video or gif in my FAQs?

Accepted Answer

Yes. To add media, follow these steps:
Enter the app's Settings
Click the 'Manage FAQs' button
Create the question you want to add media to or choose from existing questions
Click on the video, image or gif while editing your reply
Add and save media from your library

Question 3

How do I edit or remove the "FAQ" header?

Accepted Answer

You can edit the title from the Settings tab in the app. If you don't want to show the title, disable it under 'Information to Show'.